1. Refund Policy

We do not offer cash refunds for purchased items unless:

• The product is defective on arrival
  
  
• A refund is explicitly agreed upon in writing at the time of purchase
  
  
  

Refunds (if approved) will be processed using the original payment method within 7 working days.

2. Exchange Policy

We offer exchanges under the following conditions:

• Item must be returned within 7 days of purchase
  
  
• Item must be unused, unopened, and in original packaging
  
  
• The original receipt/invoice must be presented
  
  
  

⚠️ No exchanges will be accepted for:

• Used or damaged products
  
  
• Products without original packaging or accessories
  
  
• Sale or discounted items (unless defective)
  
  
  

3. Defective or Damaged Products

If you receive a defective or damaged product:

• Report it within 48 hours of purchase or delivery
  
  
• Bring the item with original packaging and invoice
  
  
• We will inspect and exchange it or help claim warranty from the supplier
  
  
  

4. Warranty Claims

Many of our electronics come with a manufacturer warranty. For warranty claims:

• We assist with forwarding your claim to the authorized service center
  
  
• Warranty terms depend on the brand and product type
  
  
  

Please keep your invoice safe, as it is required for warranty service.

5. Contact for Issues

For questions about refunds, exchanges, or warranties, please contact:
📞 0342-4064659
📧 ameerhamza1998999@gmail.com